Australian Consumer Law - 10 Years Old and Really Growing Up

During this session our diverse group of panellists, including representatives from the ACCC, Telstra and Choice, explored the impact of the ACL on corporate Australia, the role of enforcement as compared to other forms of regulatory persuasion, the management of ACL risks within a large organisation, the interaction between the ACL, ACCC enforcement and consumer class actions as well as anticipated changes to the ACL expected in the coming 12 months, including changes to the Unfair Contract Terms regime.

Moderated by Linda Evans, Regional Head of Practice (CRT) Australia, who was joined by:

• Delia Rickard, Deputy Chair, Australian Competition & Consumer Commission
• Michael Ackland, Group Executive, Consumer and Small Business, Telstra
• Erin Turner, Director - Campaigns & Communications, Choice
• Patrick Gay, Partner, Herbert Smith Freehills

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