Herbert Smith Freehills' publication 'An introduction to mediation - what it is and how it works' is the second in our series of ADR Practical Guides, designed to provide practical insights into various processes falling under the banner of ADR, with a particular focus on mediation.
This second guide provides a high level introduction to mediation, by far the most commonly used ADR process. It is intended to assist in-house counsel, claims handlers and business representatives who are required to participate in a mediation and includes a flowchart outlining the typical process on the day of a mediation.