UK government proposes mandatory mediation in small claims and consults on increased regulation of the mediation industry

UK government announces reforms to consumer ADR services

The UK government recently published a report announcing a wide range of far-reaching changes to the UK competition and consumer protection regulatory …

Brexit: UK unwinds implementation of EU ADR laws

The EU Online Dispute Resolution (ODR) Platform - an update on timing

It has been confirmed that online businesses will have an extended timeframe in which to comply with new obligations to signpost customers to …

New ADR consumer information obligations apply from today

From today, almost all UK businesses selling goods or services to consumers in the EU need to comply with new requirements to provide consumers with …

ADR for consumer disputes: New obligations on UK traders from 1 October 2015

The UK government has now published the principal legislation that will implement the European ADR Directive and the European Online Dispute Resolution …